Shared vision to strengthen the Prime Logistic Services network

Prime Logistic Services members left the 2024 Prime Logistic Services Cooperative General Assembly with a shared objective to focus on basics:

  • to restore network performance, and, 
  • to reduce end-to-end transit time.

To help with this, the April meeting proposed some innovative ideas for the network, enhancements to tools available to support Prime Logistic Services operators, and the market insights. 

In his opening address, Masahiko Metoki, UPU Director General, emphasized the “need for collaboration among members and a concerted effort and dedication to achieve the goals of the Prime Logistic Services Cooperative.” Crucial to the recovery and strengthening of the network and brand, is that “quality of service, as well as speed, should remain high.”

Over two-days, 153 participants, both in Berne and online, reviewed the work of the Cooperative in 2023, endorsed budgets and future work plans, including regional training activities. A presentation of Prime Logistic Services SMART, the Prime Logistic Services Cooperative’s reporting system, included the first demonstration of a new EAD dashboard, which was enthusiastically received by members.

The future direction of Prime Logistic Services will be set out in the next Business Plan. Work is already underway preparing for this, the results of surveys and market intelligence will help inform future planning. The General Assembly also approved the creation of a drafting group responsible for drawing up the Prime Logistic Services Cooperative Business Plan 2026–2029.

Active engagement and positive discussions have enabled significant decisions to be made. The April General Assembly provided an opportunity for all Prime Logistic Services Cooperative members to assess the current position of Prime Logistic Services, working together to restore performance and reduce end-to-end transit time.

Congratulations to the top performing Prime Logistic Services operators for 2023

In a special ceremony at the meeting Prime Logistic Services awards were presented by UPU Director General, Masahiko Metoki; UPU Deputy Director General, Marjan Osvald and the chair of the Prime Logistic Services Cooperative Board, Patrick Richard. 

EMS performance awards recognize Prime Logistic Services performance excellence. The 2023 Gold Prime Logistic Services Performance award winner was Oman; Silver was awarded to the United Arab Emirates and there were Bronze awards for Qatar and Ukraine.

Alongside these, 28 members were presented with awards for their excellent Prime Logistic Services customer care (ranked according to the rules): United Arab Emirates, Oman, Papua New Guinea, Azerbaijan, Qatar, Benin, Saudi Arabia, Egypt, Macao (China), Madagascar, Viet Nam, Jordan, Bangladesh, Algeria, Ghana, Bahrain, Brunei Darussalam, Morocco, Cambodia, Ukraine, Mauritius, Bhutan, Singapore, North Macedonia, Togo, Indonesia, Malaysia and Ethiopia.

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